Frequently Asked Questions

What areas do you cover?

We cover the East Midlands including Derby, Nottingham, Ilkeston, and surrounding areas. Not sure if you’re in range? Just drop us a message.

How do I get a quote?

Fill out our contact form or send us a message. We’ll respond within 24 hours with a quote or to arrange a visit.

Do I need to be home during the job?

Not always. As long as we have access to the area and any required water supply, we can carry out most jobs while you’re away.

Do you use chemicals?

Most jobs use just water and pressure. For tougher cleaning (like roof moss), we may use safe, eco-friendly treatments—and we’ll always let you know first.

Are you fully insured?

Yes, all our work is fully insured for residential and commercial jobs.

What payment methods do you accept?

We accept bank transfer, card, or cash—whichever’s easiest for you.

Can I book online?

We don’t use instant online booking, but you can request a quote or callback, and we’ll schedule the job with you directly.

Do you work weekends?

Yes, weekend appointments are available on request. Let us know your preference when you reach out.

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